"Growth stalled and honestly nobody knows why."
Services / UX Audits
Find the leak
before the redesign.
Traffic is fine. Signups happen. Revenue stays flat. The answer is almost always inside the product experience - and an audit is the fastest way to find it.
most teams
The trap
Most teams guess at what's wrong and redesign the wrong thing. An audit replaces the guessing. We walk your product screen by screen against your analytics, run an Impact/Effort matrix on every issue, and hand you a fix list ranked by what moves the metric.
The design problem
Your team can feel the friction. The audit shows where it starts and what to fix first.
We separate visible symptoms from underlying journey problems, then connect each finding to user impact, business risk and a practical next action.
we've heard this before
Sound familiar
"We're about to spend big on a redesign - guessing."
"Support keeps answering the same confused questions."
"Our activation rate is bad and we can't see where."
Who hires us for this
The brief changes by role.
The need for clarity does not.
We work with the person accountable for the decision and bring users and implementation teams into the right moments.
Product leader
You need evidence for roadmap priorities.
Turn scattered signals into a fix plan.
Growth leader
A conversion or activation journey is weak.
Find friction beyond acquisition copy.
Founder
You need a second opinion before funding a redesign.
Understand the size of the problem first.
What you get
A complete path from uncertainty to implementation.
The depth adapts to your product stage and the decision the work must support.
Heuristic review
Every core screen scored against usability principles and SaaS patterns.
Analytics deep-dive
Funnels, drop-offs and rage clicks mapped to specific screens.
Impact/Effort matrix
Every issue plotted so you know what to do first.
Prioritized fix list
Ranked by expected impact and effort. Start at the top.
Annotated screens
Exactly what to change and why, marked on your UI.
Redesign roadmap
A clear path from findings to fixes, whether you do them or we do.
A fit if
- Growth stalled and nobody knows why
- You want evidence before a redesign budget
- You have analytics we can access
- You can act on findings within a quarter
Not the right time if
- You already know what's broken
- No analytics and no way to add them
- The audit is meant to rubber-stamp a decision
trial first
Process
Step 1
Access & review
Analytics access, stakeholder interviews, first heuristic pass.
Step 2
Deep-dive
Funnel analysis mapped to screens. Issues logged and ranked.
Step 3
Workshop & deliver
Impact/Effort workshop with your team, then the fix list and walkthrough.
3-day trial
Free trial
One real screen, designed. See how we work before any commitment.
The trial
Test us with a free 3-day trial
Every designer is on our team - no freelancers. Give us one real task and see.
01
Pick the task
Pick a small part of your existing product.
02
We solve it
We solve one real design challenge on it.
03
Watch us work
See our process, speed and communication.
04
Choose what next
Continue with a pod - or keep the work, no hard feelings.
Trust
Design partner
3months
Every designer trained on SaaS UX before client work
1:1
One dedicated designer, embedded like your own hire
Lead
Head of Design reviews everything that ships
40+
SaaS & AI products designed and built
Proof
Where this already worked.
78% reduction in support response time
How Clair AI Cut Support Response Time by 78% With Conversational Agent UX
Desisle designed Clair AI's white-label conversational agent platform in 14 days, cutting support response ti…
15-day concept-to-prototype sprint
15-Day Design Sprint: Building an AI Analytics Dashboard From Concept to Prototype
Desisle designed a complete AI-powered analytics platform for Adapt Insights in 15 days across 12 modules, fr…
Quick answers
Before you ask.
What does the 3-day trial include?
We can audit one core flow as the trial, so you see the depth before committing. No card.
Do you fix what you find?
If you want. Many teams take the fix list to their own designers. Others hand it back to us as a redesign - and we can build it.
How long does an audit take?
2-3 weeks depending on product size. You get a walkthrough call at the end.
What do you need from us?
Access to your product and analytics, and 30 minutes with whoever knows the history.
Is the audit included in a redesign?
Yes. If you continue into a redesign or pod, the audit is the first phase, not a separate bill.