"Stakeholders disagree on the problem."
Services / UX Consulting
Senior UX direction
without guesswork.
Make the next UX decision with evidence, not another internal debate. UX consulting for SaaS founders, product leaders and digital teams needing strategy, research or expert review.
most teams
The trap
The product is showing where design is costing progress. Stakeholders disagree, research feels too broad, redesign scope is unclear and metrics move without behavioural context.
The design problem
Sometimes you do not need more design capacity.
You need the right decision before the team moves.
UX consulting focuses on the questions blocking progress: what to research, which flow to prioritise, whether a redesign is justified and how to measure the result.
we've heard this before
Sound familiar
"Research feels too broad."
"A redesign is being proposed."
"Metrics moved but the reason is unclear."
Who hires us for this
The brief changes by role.
The need for clarity does not.
We work with the person accountable for the decision and bring users and implementation teams into the right moments.
Founder
A major product decision needs an expert second opinion.
Reduce risk before committing resources.
Head of Product
The team needs a shared UX direction.
Align research, design and roadmap priorities.
Design lead
A complex challenge needs outside depth.
Add senior review without changing the team.
What you get
A complete path from
uncertainty to implementation.
The depth adapts to your product stage and the decision the work must support.
Expert UX
review
Defined with the context, states and rationale your team needs to act.
Decision
workshop
Defined with the context, states and rationale your team needs to act.
Research
plan
Defined with the context, states and rationale your team needs to act.
Prioritised
recommendations
Defined with the context, states and rationale your team needs to act.
Concept
feedback
Defined with the context, states and rationale your team needs to act.
Implementation
roadmap
Defined with the context, states and rationale your team needs to act.
A fit if
- A major UX or product decision needs evidence
- Stakeholders disagree on the real problem
- Research, audit or redesign scope feels unclear
- You want a practical plan before spending team capacity
Not the right time if
- You already know exactly what to build
- You only need production UI execution
- No one can share product context or constraints
- The decision is already locked and cannot change
trial first
Process
Step 01
Frame the decision
and constraints
Define the decision, constraints, stakeholders and success criteria before recommending a path.
Step 02
Review evidence
and product context
Study the product flow, available data, research, support signals and team history.
Step 03
Challenge assumptions
with the team
Pressure-test the current belief, compare options and expose the risks behind each route.
Step 04
Deliver recommendation
and next steps
Share the direction, rationale, priorities and practical next actions your team can use.
3-DAY TRIAL
Free trial
Bring one unresolved product or UX decision. We will review the context and show how we frame the problem before recommending action.
The trial
Test us with a free 3-day trial
Bring one unresolved product or UX decision. We will review the context and show how we frame the problem before recommending action.
01
Pick the decision
Choose one unresolved product or UX decision.
02
We frame it
We review context, constraints and evidence.
03
See the direction
We show the recommendation and next steps.
04
Choose what next
Continue only if the work feels useful.
Trust
Design partner
3months
Every designer trained on SaaS UX before client work
1:1
One dedicated designer, embedded like your own hire
Lead
Head of Design reviews everything that ships
40+
SaaS & AI products designed and built
Proof
Where this already worked.
78% reduction in support response time
How Clair AI Cut Support Response Time by 78% With Conversational Agent UX
Desisle designed Clair AI's white-label conversational agent platform in 14 days, cutting support response ti…
15-day concept-to-prototype sprint
15-Day Design Sprint: Building an AI Analytics Dashboard From Concept to Prototype
Desisle designed a complete AI-powered analytics platform for Adapt Insights in 15 days across 12 modules, fr…
Quick answers
Before you ask.
What is included in UX Consulting?
We help founders and product leaders diagnose usability problems, evaluate concepts, set research direction and turn product uncertainty into an actionable UX plan. Deliverables are adapted to product stage and the decision the work must support.
Can Desisle work with our existing product team?
Yes. We work with founders, product, design and engineering teams, and bring the right people into the right decisions.
Will the design be ready for developers?
When the recommendation includes design work, we define the context, states and rationale clearly enough for engineering to act with less interpretation.
How do you measure whether the work improved the product?
We connect the work to the decision it supports, such as activation, adoption, support load, conversion, task completion or roadmap confidence.
What can we test during the 3-day free trial?
Bring one unresolved product or UX decision. We will review the context and show how we frame the problem before recommending action.